solutions and success stories

BookIT's iSMS® solutions benefit a variety of enterprises and organisations. Application to person solutions enhanced with the DDM technology can offer significant financial and process improvements over traditional solutions such as traditional SMS applications, e-mail or phone.  As a practical tool the iSMS® can solve organisations’ needs to communicate reliably and efficiently with their customers, employees and other interest groups.

iSMS Success Stories

BookIT’s success stories Finnair‘s iSMS mCheck-In and Upgrade, Luottokunta eMobile and mConfirmation, Microsoft Click, Try & Buy and Vianor mScheduling have created immediate results, returns and improvements in customer service as well as to business processes.

         Finnair mCheck-in and mUpgrade 

         Luottokunta eMobile and mConfirmation

         Microsoft Click, Try & Buy

Summary of best results in Sales, Marketing and Customer Communications

• Campaign to cold database = pull 5%
• Ordering a trial = pull 39%
• Trial to subscription = pull 20%
• Trial customer survey and selling = pull 44%

• Booking of an offered service appointment = pull 70%
• Renewal of subscription = pull 50%
• Renewal and upsell = pull 37% + 15%
• Expansion of subscription = pull 25%
• Renewal of yearly membership = pull 27%
• Game result gallup = pull 49%
• Survey after new service trial = pull 69%
• Event invitation = pull 97%
• Customer survey = pull 93%
• Customer satisfaction survey = pull 66%
• Member-Get-Member = pull 32%
• Updating of customer information = pull 23%

• Special offer to order for dropped customers = pull 11%
• Special offer for dropped customers = pull 78%

Please contact US for more information - and let's find out what we can do for YOU!

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BookIT's patents, patent applications and trademarks

The BookIT products and their various features have been protected by the following granted Patents or pending Patent Applications:

US7,406,429; US7,610,208; US 7,912,190; US 8,050,664; US10/734,352; US12/226,876; US12/226,878; US12/401,392; US12/944,749; US12/958,870; US12/972,610; US13/002,512; US13/039,338; US 13/074,037; US 13/332,409; EP1546938; EP06820097.1; EP07730716.3; EP07730717.1; EP08153844.9; EP09772636.8; EP10177875.1; EP10181591.8; EP10181576.9; EP10181603.1; PCT/FI2003/000617; PCT/FI2006/050517; PCT/FI2007/050229; PCT/FI2007/050230; PCT/FI2009/050611; PCT/FI2010/050176; DE112006003259.3; GB2446965; RU2324221; RU2008125803; SG110328; FI117663; FI118585; FI118586; FI20085701; FI20095238; NO20082896; CN03819821.5; CN20068052298; HK05110515.0; 2968/KOLNP/2007; 2980/KOLNP/2007; 2891/KOLNP/2007; JP4607585; JP2010-114075; AU2006319060; ZA2008/05693

Älytekstiviesti, BookIT, iSMS, Click&Easy, Bookit Interactive SMS and Bookit Intelligent SMS are BookIT Oy Ajanvarauspalvelu’s trademarks and registered trademarks in Europe and in other regions