Right offer at the right time

Complete suite of mCommerce marketing and payment services and solutions to increase sales, cut costs, create positive experience and build loyalty.

BookIT Mediator’s Enterprise Mobile Services from the Cloud. Our solutions help you deliver Exceptional Customer Experiences and transact with customers over any mobile device, any network, anywhere.

Case
Nets

Fraud prevention, Microsoft  Dynamics Plug In, Loyalty, Mobile Payment.

Fraud prevention, Microsoft  Dynamics Plug In, Loyalty, Mobile Payment.

Nets wanted to continue to improve services for card fraud prevention. They introduced Bookit iSMS plug-in (for Microsoft Dynamics) -cloud service as a new channel of contact with customers. The card holder can get a text message sent by the Nets for purchase transactions to ensure the accuracy of, or to prevent abuse of the task card locks.

 

 

Case
DNA

Top up, Mobile Loyalty, Ancillary sales, Mobile payment

Top up, Mobile Loyalty, Ancillary sales, Mobile payment

The DNA Helppo Lataus (DNA-Easy Top-up). which was created in collaboration with the mobile service provider BookIT and payment processor Nets, allows DNA prepaid subscribers to top-up their voice and data subscriptions from their mobile phone in just seconds. The service can be done anytime or anywhere and eliminates entirely the need for the customer to visit an ATM, storefront, or website. Topping up credit is handy and safe, because the customer can be authenticated with the iSMS® electronic fingerprint.

 

Case
Itella

The BookIT iSMS Service enhance the parcel deliveries.

The BookIT iSMS Service enhance the parcel deliveries.

The new Itella Flex service is powered by the BookIT iSMS Click&Easy, and allows recipients to agree to a time and location for parcel delivery.

The Itella Flex service required personnel to call the client to agree to a delivery time. But this old model had the problem that many of the clients were not able to answer the call because of working hours or for other reasons, whereby the delivery to the end destination would be delayed. Also, some customers would not answer any call from an unrecognized phone number, and so Itella would be required to rely on paper request forms .

 

 

 

Case
Finnair

Proactive services for the frequent travellers.

Proactive services for the frequent travellers.

Finnair offers its frequent flyers premium services. For busy customers are hard to find for him/her a suitable offer or service on the web. But when customer is on the way to the airport and receives an offer to upgrade to first class using their credit card. The customer accepts the upgrade by replying with a single letter and receives the boarding pass directly to their phone. The whole process takes less than 20 seconds. At the airport the customer bypasses long queues and goes straight to the gate. The busy traveller receives the right offer at the right time.

Case
VR

Mobile Tickets and Loyalty, Plug in for Dynamics.

Mobile Tickets and Loyalty, Plug in for Dynamics.

VR is the need to reach out to customers in a timely, reliable, and offer them additional services and passengers have to get tickets printed.

 

 

Case
Angry Birds (Rovio)

Rovio offered digital content using BookIT´s one button payment. The Click&Easy campaign hit a gold record volyme with in first 10 minutes.

Rovio offered digital content using BookIT´s one button payment. The Click&Easy campaign hit a gold record volyme with in first 10 minutes. The feedback from customers was really good. This is an excellent example of how targeted marketing messages providing right offer at the right time can achieve outstanding customer satisfaction.

Case
Aurinkomatkat

Salesforce Plugin. Mobile Loyalty, Mobile payment.

Salesforce Plugin. Mobile Loyalty, Mobile payment.

Aurinkomatkat-Sun Tours Ltd wants to stand out from the high-quality leisure travel provider and would like to offer its passengers the best service. They have found that the passengers reaching abroad is more difficult than before. Aurinkomatkat found a solution by integrating Bookit iSMS service into their Salesforce CRM -service.

 

 

Case
iSMS at a bank: Sampo

Sampo Bank in Finland, BookIT services are a part of Call center customer servives activities.

Sampo Bank in Finland, BookIT services are a part of Call center customer servives activities.

Case
iSMS at Rescue Department Helsinki

iSMS at Rescue Department Helsinki.

iSMS at Rescue Department Helsinki.

Case
iSMS at a construction company: Skanska

Skanska a construction company in Finland, BookIT service are improving their communication and daily work safety.

Skanska a construction company in Finland, BookIT service are improving their communication and daily work safety.

Case
iSMS and cellular network operator: Elisa

Elisa in Finland, BookIT services enhances legacy business with a mobile push service and interactive dialog with customer.

Elisa in Finland, BookIT services enhances legacy business with a mobile push service and interactive dialog with customer.