News » BOOKIT LTD AND ELISA IMPLEMENT A HANDY MOBILE PHONE-ENABLED CHECK-IN
Elisa Corporation, Press release 6 September 2004
Finnair is the first one in the world to adopt a mobile phone service,
based on a Finnish invention, that enables passengers to check-in in
advance for flights with a text message - in a taxi on the way to the
airport, for instance. Finnair's new text message check-in service is
the first text message-based service in the world to function on all
mobile operator connections - easily and without additional phone
settings.
"In processing the service for Finnair we focused on information
security and user friendliness. The service operates on a one-button
principle - it identifies the user automatically without passwords or
codes. Using the service is so simple that even operating instructions
are unnecessary," says CEO Jukka Salonen, Bookit Ltd.
Elisa Corporation, the National Technology Agency of Finland
(Tekes),
the Foundation for Finnish Inventors and Nokia Forum have also
participated in developing the service, which is based on Bookit Ltd's
internationally patented DDM technology (Dynamic Dialog Matrix). Elisa
has configured its own telecommunication services to utilise DDM
technology, and the company sells Bookit's DDM solution to business
customers. Aerosystems Oy, a joint venture between IBM and Finnair, has
integrated the service into Finnair's systems.
"We believe that solutions based on DDM technology will spread
rapidly
to other utility applications because using DDM text messages is
extremely easy for consumers. The use of DDM also means immediate cost
savings for service providers because Elisa delivers the solution as a
service and no additional equipment investments are required from
service providers," says Service Director Timo Rajala at Elisa.
DDM technology is compatible with any application that involves
communicating with people on the move. Using the DDM service is based on
simple questions to which the user answers 'yes' or 'no' on a push of a
button. Elisa and Bookit have already used DDM technology for managing
field workers in construction sites by using a system equipped with a
camera phone.
"Taking care of the check-in via a text message is a good example of how
mobile communication supports the development of corporate business
processes. We believe that similar solutions will experience robust
growth in different sectors in the near future. The banking sector, for
example, has been interested in opportunities offered by DDM
technology," states Senior Vice President Matti Tossavainen at Elisa.
"Our present target group is large companies. For them, two-way
DDM
services offer a good opportunity to provide enhanced customer service,"
says Jukka Salonen at Bookit Ltd.
Bookit Ltd, Chief Executive Officer Jukka Salonen, tel. +358 400
312 311
Elisa Corporation, Service Director Timo Rajala, tel. +358 50 506 7002
Jukka Salonen
President
Bookit
GSM: +358 400 312 311
http://www.elisa.com/english/index.cfm?t=7&o=7120.00&did=10524