Product and Technology
Products
INTELLIGENT SMS has a broad range of applicability and can provide tremendous value to variety of uses in
- Appointment scheduling
- Check-in & queue management
- Repairs and maintenance
- Customer service
- Customer and market surveys
- Renewal of rentals & subscriptions
- One-to-one sales and marketing
- Field force management
- Emergency management
- Logistics
- Staffing and invitations
product and technology
BookIT DDM Intelligent SMS product range includes following products:
- BookIT DDM Intelligent SMS Center - for operators and service providers
- BookIT DDM Intelligent SMS Operator Gateway - for operators and service providers
- DDM Enteprise Server - for enterprises, public organisations and integrators
BookIT DDM Intelligent SMS architecture
BookIT DDM Intelligent SMS Center and Operator Gateway enable operators and service providers to provide Intelligent SMS services for businesses and public organisations.
BookIT DDM Enterprise Server provides enterprises and organizations with secure links between their business systems and Intelligent SMS services provided by the licensed Intelligent SMS operators and service providers.
BookIT acts as an Intelligent SMS service provider for those markets where other licensed Intelligent SMS operators or service providers have not yet been established. Therefore, Intelligent SMS applications can be setup immediately anywhere in the world where GSM connections are available.
BookIT DDM Technology
BookIT DDM (Dynamic Dialogue Matrix) Intelligent SMS technology enhances the global standard SMS infrastructure with a unique Intelligent SMS business transaction capability. It includes session management and automatic secure authentication to enable easy-to-use and secure transactions between applications and mobile phones.
Application-to-person dialoques and transactions and asynchronous Intelligent SMS sessions are managed by a unique and patented BookIT DDM method. The BookIT DDM technology is implemented on industry standard application server platforms and protocols for internet. This together with the open and universal SMS connectivity enables rapid deployment.
Technical information and requirements
J2EE modular architecture for robust performance and integration with legacy systems
Runs on standard AIX, Linux and Solaris servers
All major SMSC protocols supported
Cellular modem pools and hybrid modem-SMSC configurations for mission-critical
applications supported