When problem hits, is your boardroom a panic room or a control room?

By Jouko Järvinen

Any problem or crisis is threat to a company and the real test for actions between every stakeholder. In my experience, companies need still help and new innovations in preparing for the future challenges and to improve customer experience.

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Last mile logistics

By Bookit

Delivery logistics are undergoing dramatic change. Technological development has created huge new opportunities – drones, automation, chatbots, mobile ecommerce etc. – but logistics operators still go on with the same old logic leaving consumers frustrated. These days it is common for 20 to 30 per cent of deliveries to fail on the first try, creating a time-consuming loop of rescheduling.

Watch video to check out how this problem could be solved:

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Conversation is the key to the last mile problem

By Peter Klenberg

Delivery logistics are undergoing dramatic change. Technological development has created huge new opportunities – drones, automation, chatbots, mobile ecommerce etc. – but logistics operators still go on with the same old logic leaving consumers frustrated.

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