November 11, 2010
On my first day in Las Vegas at Extreme2010, the event for Microsoft Dynamics CRM partners, I gave a list of 13 popular Microsoft Dynamics CRM add on products that are spotlighted here at the show. Now that I have had a chance to meet with many of them, I wanted to give more detail on each one:
Cincom – Sales and Product Configurator for Microsoft Dynamics CRM. For companies that sell products with complex features, options and pricing. Spend less time and close more sales with fast response time for quotes and proposals. Imagine giving your salespeople the knowledge of your best engineers to rapidly generate quotes. Cincom Aquire Sales and Product Configurator integrates product catalog, configuration and quotation management, providing everything your sales force needs to win the business.
Experlogix – powerful enterprise applications that enable quick, accurate creation of quotes, proposals, orders and bill of materials for complex products. Comprehensive functionality for manufacturers, distributors and service organizations. Accessible directly through Microsoft Dynamics CRM customer contact screen.
Assistance PSA –On the front end, manage customers and contacts with full Microsoft Dynamics CRM functionality. Add Assistance PSA for project management, project calculation, project planning, time & expense registrations and invoicing. Then there is full integration with a back office Dynamics ERP system (GP/NAV/AX). All the info you need is in a single platform, online and offline. ( Watch Assistance PSA Video Interview )
Hoover’s – access comprehensive business info about more than 65 million companies and 85 million key people – all directly from Microsoft Dynamics CRM. Don’t import stale data into a new CRM system – clean it up with Hoovers. ( Watch Hoover’s Video Interview )
Axonom – add on modules for Microsoft Dynamics CRM including forecasting, contact center, time and billing, event management, product configuration, partner and customer portals, service manager, certification/education tracking and channel management. ( Watch Axonom Video Interview )
Buy Design by TDCI – product configurator and sales quoting for CRM. Produce quotes within CRM using a rich interface including dynamics product visualization with 2D drawings, 3D CAD modules and redered imagines. Use with Microsoft Dynamics ERP products too (AX, NAV, GP).
c360 – 30+ productivity tools for Dynamics CRM especially for customers in the high tech and financial services industries. Including tools such as search, work queue management, SOX compliance, sales forecasting, bulk editing, content management and dashboards. ( Watch c360 Video Interview )
CRM Innovation – enhancements for Dynamics CRM that are so easy to use, even a marketing manager can do it! Tools to make data migration easy, get website form data into CRM fast, integrate email messaging with web analytics, plan/promote/track events and automatically update marketing lists and send SMS/text messages from CRM. ( Watch CRM Innovation Video Interview )
CoreMotives – marketing power for Microsoft Dynamics CRM. Detect, track and target people visiting your website. Execute advanced email marketing with integrated web page tracking. Capture any web form directory into CRM. Rank, score and route leads based on demographic and behavioral information. So marketing knows what is working and sales knows who to contact. “What every single customer needs with their CRM implementation. From technical standpoint is very good.”
ExactTarget – Targeted email marketing, mobile marketing, social media marketing and landing page marketing – through a single Interactive Marketing Hub. One platform that can turn Microsoft Dynamics CRM data info real targeted marketing over email, mobile, social and site.
BookIT iSMS – text messaging plug in for Microsoft Dynamics CRM and hosted text messaging service to enable your company to rapidly implement mobile business solutions that will work on any phone, any network, anywhere in the world. For example, airlines looking for mobile check in, construction companies looking for real time task management, hospitals looking for an easier way to alert emergency staff. BookIT offers a better way to communicate with customers, clients, employees, suppliers and vendors on mobile devices. ( Watch BookIT Video Interview )
ClickDimensions – marketing automation for Microsoft Dynamics CRM to help you track your prospects from first click to close. Including email marketing, web tracking, lead scoring, social media tracking and form capture functionality to Microsoft Dynamics CRM. Discover who is interested in your products, quantify their interest level then take the right action and track the results. ( Watch ClickDimensions Video Interview )
Mobile Edge - use Microsoft Dynamics CRM securely on your Blackberry, iPhone, iPad and other mobile devices. Imagine being able to update your MSCRM contacts, sales, opportunities and projects easily – anytime, from anywhere. ( Watch Mobile Edge Video Interview )
Inaplex – comprehensive data migration, data integration and data transformation for Microsoft Dynamics CRM. Transfer business data from all sources into MSCRM. Use migration tools to ensure quick, accurate transition to you new CRM system. Use powerful data matching and data manipulation tools.
I tried to get a video interview with each one – but just ran out of time! (I need at least at a 7 day event in Vegas next year...only 4 days if it is in Fargo) And some people were just plain camera shy. But with a list like this companies evaluating Microsoft Dynamics CRM, or current users, have plenty to choose from!
By Anya Ciecierski, CRM Software Blog Manager
November 11, 2010 by CRM Software Blog Editors