Like your customers, Bookit mobile engagement technology is truly, deeply omni-channel. Start the conversation on instant messaging, follow in with in-site chat, confirm with email and create add-on sales with an SMS. Whatever works, whatever reaches the right people at the right time.
For example, Finnair implemented mobile check-in with a solution developed by Bookit. This improved efficiency and reduced the cost of customer service per client served, resulting in better customer experience with less overhead. For more cases, check our customers page.