Exactly 20 years ago in Finland, Mr. Jukka Salonen and Mr. Matti Makkonen created a mobile phone service titled “Bookit”. Mr. Makkonen is known as the father of the SMS text message and Mr. Salonen has over 100 international patents on various mobile device applications that use two-way mobile messaging dialogue technology also known as iSMS.
Delivery logistics are undergoing dramatic change. Technological development has created huge new opportunities – drones, automation, chatbots, mobile ecommerce etc. – but logistics operators still go on with the same old logic leaving consumers frustrated. These days it is common for 20 to 30 per cent of deliveries to fail on the first try, creating a time-consuming loop of rescheduling.
Watch video to check out how this problem could be solved: