The Posti Flex service, powered by Bookit, allows parcel recipients to control the time and location of deliveries.
Prior to the use of intelligent, interactive messaging from Bookit, the Posti Flex service required personnel to individually call each parcel recipient to agree to a delivery time. The service suffered from unanswered calls that resulted in added expense, paperwork, and failed deliveries. The use of Bookit's service has resulted in far fewer failed deliveries and high customer satisfaction.
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